At Knockout Collision Repair, we understand that the aftermath of a car accident can be stressful and complicated. It’s not just about the damage visible to the eye; it’s also about ensuring your vehicle is as safe and reliable as when you first drove it. Today, we want to highlight a cautionary tale that underscores the importance of choosing the right repair shop—one that insists on proper procedures and OEM (Original Equipment Manufacturer) parts.
The Perils of Improper Repairs: A Real-Life Story
Recently, a concerning incident involving Manoj Bhardwaj and his son Thaaj was reported by Lurah Lowery. Thaaj experienced a car accident that required repairs on his 2016 MINI Cooper S. After filing a claim with their insurer, State Farm, the Bhardwajs followed the insurance company’s recommendation to use a specific repair facility. Unfortunately, this decision led to a series of alarming events.
Thaaj noticed something was off when he had to turn the steering wheel significantly just to drive straight. The situation escalated when the car’s front wheels splayed in opposite directions right outside their home. Thankfully, no one was injured, but the ordeal was far from over. The repair shop had failed to replace the steering rack, a crucial component, which was clearly stated in the manufacturer’s repair documentation.
Determined to rectify the situation, the Bhardwajs sought a second opinion from a BMW-certified repair facility, which confirmed that a new OEM steering rack was necessary—a stark contrast to the used part installation that State Farm had initially authorized. This incident highlights the potential dangers of insurance companies dictating repair specifics that could compromise vehicle safety.
Why OEM Parts Matter
At Knockout Collision Repair, we stand firm in our commitment to using OEM parts for all our repairs.
Here’s why:
- Safety: OEM parts are designed specifically for your vehicle, ensuring that your car performs as intended in the event of another accident.
- Quality and Compatibility: These parts are guaranteed to fit and function exactly like the original, maintaining the integrity and performance of your vehicle.
- Warranty Protection: Using OEM parts preserves your car’s warranty, ensuring that you don’t face additional costs from future issues related to improper repairs.
Our Promise to You
Knockout Collision Repair is proud to be voted Chico’s number one auto body shop. We are not a Direct Repair Program (DRP) shop, which means we don’t let insurance companies influence our decisions on what is best for your car and your safety.
We believe in full transparency and the highest standard of repair: We only use authentic parts.
Our team comprises highly trained professionals.
We offer full-time employment benefits, including paid training, vacations, and holidays.
Your trust in us drives our commitment to excellence. We urge all vehicle owners to be vigilant and informed about their rights when it comes to car repairs. The safety of you and your loved ones should never be compromised over cost-cutting measures imposed by insurance mandates.
For more on this story and to understand the broader implications of such repair practices, read the full article here.
For more stories like this and tips on maintaining your vehicle, visit our blog regularly. Trust Knockout Collision Repair to care for your car as if it were our own—because every driver deserves peace of mind on the road.
