Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service.
• Company refers to Knockout Collision Repair, 3225 Esplanade Chico, CA 95973.
• Country refers to: California, United States
• Device means any device that can access the Service.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Website.
• Website refers to knockoutcollisionrepair.com
• You means the individual using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may collect:

• Name
• Email address
• Phone number
• Usage Data

SMS/Text Messaging Program

By providing Your phone number, You consent to receive non-marketing SMS messages from Us, including repair estimates, appointment reminders, service updates, repair status notifications, and follow-up messages.

You may opt in by submitting a form on our Website or by providing consent during service interactions.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at info@knockoutcollisionrepair.com.

Usage Data

Usage Data is collected automatically and may include IP address, browser type, pages visited, and other diagnostic data.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity and improve our Service.

Use of Your Personal Data

The Company may use Personal Data to:

• Provide and maintain our Service
• Manage Your requests
• Send service-related communications via email, phone, or SMS
• Improve our Service

Sharing of Your Personal Data

We may share Your information:

• With service providers who assist in operating our business (such as customer support and communication services)
• When required by law
• With Your consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

Retention of Your Personal Data

We retain Personal Data only as long as necessary for the purposes outlined in this Privacy Policy.

Security of Your Personal Data

We use commercially reasonable methods to protect Your Personal Data but cannot guarantee absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13.

Links to Other Websites

We are not responsible for third-party websites linked from our Service.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Contact Us

If you have any questions about this Privacy Policy, contact us:

• Email: info@knockoutcollisionrepair.com